By: Sean McEvoy

All PCI related fees are billed from their credit card processor I-Payment. PCI/DSS stands for “Payment Card Industry Data Security Standards” and it is a Visa/MasterCard requirement that all businesses that accept credit cards are PCI/DSS compliant, keeping their customer’s credit card information safe from being compromised. The PCI fee of $99 was disclosed during the application process with this merchant, and was in the PDF that they received upon completion of the application. In the application it said in the “Schedule of Fees” portion: “A PCI Compliance and Data Security fee will be applied on an annual basis.” The merchant application also states that a PCI non-action fee will be assessed monthly if PCI compliance requirements are not met. Page 1 of the merchant statement that is sent out monthly refers our customers to a site where they can complete a brief PCI compliance certification. Although our organization feels that the PCI-DSS related fees were disclosed and communicated to this merchant, we wish to inquire with iPayment regarding refunding at least a portion of the PCI fees that were billed. However, we were unable to locate this customer in our system based on the information in this post. If the customer replies to this post with the business name they applied under, we will be happy to accommodate.<ul class="ratings"><li><label class="rating_label">Rating:</label> <span class="rating_value">Not Rated</span></li></ul>